Terms of Service

Preamble

The “Terms of Service” are based on the EULA - End User License Agreement.
Please read the EULA carefully.

Applicability

The “Terms of Service” refer to Apps from US (Start Off Easily) offered at the Atlassian Marketplace.

Termination

The offered Service ends by termination of the license.

Additional Users Obligations

  • Use of the app only for authorized purposes and in compliance with all applicable laws and regulations.

    • In particular, no improper use, such as spam, hacking, or distribution of illegal content.

    • Refraining from attempts to compromise the security of the app.

  • Providing constructive feedback to improve the app.

  • Notification to US of any security gaps or malfunctions.
    In Support case please provide all helpful information (see EULA, <5>MAINTENANCE AND SUPPORT )

Maintenance

For free Apps we do not offer defined Maintenance. We try to keep the apps up-to-date.

For paid Apps we maintain the app according to Atlassian’s specifications or other technical requirements that will come up.

Support

Service Level Agreement

For free Apps we do not offer a defined Service Level.

For paid Apps, the service level is announced in advance here

 

Anyhow - feel free to contact us in case of any issue.
We try to solve this to your satisfaction.